Step 1: Go to Conversation Settings
Under the Admin tab, navigate to Conversation Settings. From here, you can either create a new conversation template or edit an existing one to include peer feedback.
Step 2: Enable Peer Feedback
Within the template settings, turn on the Peer Feedback option.
Important: Be sure to clearly label templates that include peer feedback—for example, rename the template to "Coaching Conversation + Peer Feedback" to avoid confusion.
Step 3: Add Questions for Peers
Select Add Custom Question to begin. To enable peer feedback, you must include at least one question in the template that will be answered by a peer.
Helpful Tip: Here are a few example questions you might consider:
What does this person do well that positively impacts the team or your work together?
What is one opportunity for this person to improve or grow in their role?
How effectively does this person communicate and collaborate with others?
When creating the question, select Peers from the “Answered by” dropdown. This ensures the question is only sent to peers for feedback.
Step 4: Communicate the Update
Notify your organization that a peer feedback-enabled template is now active. Be clear with managers about the updated expectations for including peer feedback in coaching conversations and which template to use.