Adding peer feedback to coaching conversations gives managers a fuller picture of how a direct report is doing. While managers have great insights into performance, peers can offer a unique perspective on how someone works within the team, collaborates, and contributes. This extra feedback helps uncover strengths and areas for growth that might not come up in a one-on-one with a manager. By including peer feedback, we create a more well-rounded, honest, and helpful coaching process that supports both individual development and stronger team dynamics.
Important Note: This feature must be enabled by your company administrator.
Here's How It Works
Step 1: Manager Starts Conversation with Direct Report
The manager will click on the Direct Reports tab under My Profile. Find the direct report they wish to initiate a conversation with. Click on Start Conversation.
Step 2: Select a Template with Peer Feedback
A pop-up window will appear prompting the manager to select a conversation template with peer feedback.
Select the appropriate template, then click Next to continue.
Step 3: Invite Peers
The manager can choose the internal and/or external peers they'd like to invite to provide feedback for their direct report. They will also set a target date for when they'd like responses submitted. Once all details are entered, click Start Conversation to send the requests.
An automated email will be generated and sent to the direct report and the peers with instructions for completion.
Step 4: View Peer Feedback Responses
To view peer feedback, a manager will open the conversation and scroll to the questions assigned to peers. Click View Peer Feedback to read the submitted feedback.
Important Note: Peer feedback responses are only visible to the manager and are not shared with the direct report.
If you still have questions, check out our Help Center for additional resources.