uMap™

Support

Learn how to navigate and manage all the features under My Profile.

Managing My Profile

Users have the flexibility to edit their Profile at any time.

Edit My Profile

Learn how to share your Profile within the organization.

Share your Profile

Learn how to edit and share your profile with your organization

Personal and Professional Insights

Develop a personalized growth plan to support your continued development as a valuable team member.

Development Plans - Team Members

Development Plans - Managers

Create and manage your development plan by setting clear goals and tracking your progress toward success.

Development Plan

Learn the steps needed to complete a conversation with your team member.

Conversation Guide for Managers

Learn how a manager can begin a conversation.

Manager Request a Self-Reflection

Learn how to add your comments to a conversation with a team member.

Add Your Manager’s Perspective

Learn how to send a check-in question to your team members.

Create a Check-in Question

Learn how to view your team member's completed conversations.

View Historical Conversations

Learn the steps needed to complete the Manager Survey.

Complete Manager Survey

Learn how to request peer feedback for a direct report as part of a coaching conversation

Request Peer Feedback

Access team profiles, manage direct reports, and conduct meaningful conversations to drive growth and performance.

Direct Reports (managers only)

Learn the steps needed to complete a conversation as a team member.

Conversation Guide for Team Members

Learn how a team member can begin their conversation.

Start Conversation

Accept Conversation

Learn how to create a check-in question with your manager.

Create a Check-In Question

Learn how to access your completed conversations.

Post Conversation Survey

Steps to initiate and participate in conversations with managers.

My Conversations

Step-by-step guide to completing a peer feedback request.

Peer Feedback: Completing a Request

Peer Feedback

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Find answers and get help from Intercom Support and Community Experts

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