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Roll-Out Guide

Support avatar
Written by Support
Updated over 7 months ago

Begin by identifying waves of rollout. Typically, we start with senior leaders to increase excitement and engagement, and rollout in waves from there. Here’s what best practice looks like:


Step 1: Let’s start here!

  • Communicate about uMap™ to your management team. Include your uMap™ and provide some context around your goals and the importance of this tool.

  • Invite your managers to complete their uMap™ Profile by entering their information in the uMap™ software.

  • Provide a deadline in the communication for those completing a uMap™ Profile.

  • Identify training needs. The most successful rollouts include some training for top-level leaders. Our virtual training program, gives managers hands-on experience using uMap™ to connect, align and coach their team members to success.

  • Schedule Training with our Learning and Development Department.


Step 2: Training is underway and managers are feeling confident, time to include everyone!

  • Communicate uMap™ to all team members after your managers are up to speed and understand how to roll this out with their teams.

  • Invite team members to create their uMap™ Profile. Be sure to include a deadline for completion and let people know that they’ll be sharing with others. Don’t forget to share your uMap™ in that communication as well!

  • Send a reminder to those who may need it. Head to uMap™, navigate to the admin tab and click the ‘Reinvite all users’ button to resend the invitation to the team members who have not yet accepted.

  • Share uMap™ within your teams. Hold a connection meeting or event. You can do this in departments or have everyone come together. The Connection Matters Activity will help you and your managers feel confident when using uMap™ with your teams the first time.

  • Engage your teams with uMap™ by sharing uMap™ Engagement Activities. This includes activities and ideas that use uMap™ to continue your mission to connect your people.


Step 3: Finally, it's time to set expectations around coaching!

  • Discuss Thrive365™ coaching conversations. With your leadership team, set a cadence and expectations around coaching conversations.

  • Provide a brief overview for managers. Bring managers together to share expectations. If needed, include a few of these resources for managers in your communication.

  • Communicate to all team members. Send communication with details including the expectations of coaching conversations and a timeline for the first cycle.

  • Set aside time for feedback. As you begin this new coaching process, set aside a time to ask managers for feedback. Focus on these areas:

    • Is the cadence correct?

    • Are the right questions included?

    • Do managers need more training on coaching with accountability or driving the development of their teams?

    • Are adjustments necessary at this time?

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